Terms and conditions

These Terms and Conditions apply to all orders placed with ACRspares via our website, email, or any
other communication method. By placing an order, you agree to be bound by the following terms.
1. Definitions
● Buyer: The individual or business placing the order.
● Company: ACRspares (www.acrspares.net)
● Goods: All products supplied by ACRspares.
● Contract: The agreement between Buyer and ACRspares upon order confirmation.

2. Application of Terms
● These Terms apply to all sales unless otherwise agreed in writing.
● No other terms (including purchase order terms) apply unless confirmed in writing by
ACRspares.
● An order is only accepted when we confirm it via email or dispatch the Goods.

3. Prices & Payment
● Prices are shown exclusive of VAT unless stated otherwise.
● Payment must be made in full at the time of ordering.
● We reserve the right to change prices due to supplier or shipping cost changes.

4. Delivery
● All orders are delivery-only. We do not offer collection services.
● Delivery charges apply and are visible at checkout.
● Risk passes to the Buyer once the goods are dispatched.

● We are not liable for delivery delays outside our control.

5. Ownership
● Goods remain the property of ACRspares until payment is received in full.
● We reserve the right to recover goods if payment is not made.

6. Returns
● Returns are accepted within 21 days for unused, unopened items in original packaging.
● Buyers must email sales@acrspares.net for an RMA number before returning items.
● Return shipping is at the Buyer's expense and must be via a tracked and signed-for service.
● Original delivery charges are non-refundable.

See full Returns Policy for more details.
7. Faulty Goods
● Faults reported within 30 days may be eligible for refund, repair, or replacement.
● Manufacturer warranties apply where available.
● We reserve the right to inspect any returned goods.
● Damage caused by misuse, incorrect installation, or wear and tear is not covered.

8. Limitation of Liability
● ACRspares is not liable for indirect or consequential losses.
● Total liability is limited to the purchase price of the goods.
● We are not liable for any loss of business or profit.
9. Product Information
● While we make every effort to ensure accuracy, product descriptions and images may vary.

● It is the Buyer’s responsibility to confirm suitability before installation or use.
10. Force Majeure
We are not responsible for failure or delay caused by events beyond our control (e.g. courier delays,
supplier shortages, weather, etc.).
11. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes shall be handled by UK
courts.
For any questions, please contact: I will confirm what contact details we will give here as I
mentioned previously we want less interaction with the customers.